Georges Midleje - general manager, Renaissance Il Ciocco, Barga, Italy@mention
Greetings, fschumpert, On behalf of Marriott associates around the world, we take pride in providing exceptional service for each and every guest and we appreciate you taking the time to nominate this Marriott associate for this important award. Can you tell us a little more about how Mr. Midleje showed the "Spirit to Serve"? Specific examples will help support the nomination for consideration of the Spirit to Serve award. Thank you!
My wife and I met Georges during our stay at the Renaissance in 2014 when he rewarded us with fabulous room upgrade and had the chef bake us an anniversary cake (No. 50) one evening after dinner. We talked about assisting with promoting Il Ciocco in North America, which we have done for several years, and upon my referencing the property to "Insiders" many have stayed there, and Georges has provided similar welcoming services to guests. I contacted Georges before my son and his family visited Ciocco a year ago and he rewarded them with room upgrade to accommodate all five of them in one spacious room.
Upon our return visit to Il Ciocco this past September we met Georges again and he arranged for us to visit nearby winery for tour and lunch and special culinary cooking lessons with chef at the Ciocco. We continue to promote Ciocco, and also the soon-to-open (2018) Grand Universe Hotel in nearby Lucca, where Georges will also be manager.
Grand Universe Lucca - Home | Facebook
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