I had the worst chat with Marriott Customer care. They cancelled my reservation and will not refund either my amount.
Tried calling them thru two phones and in both cases was in hold for an hour. UNACCEPTABLE.
Hi firstname.lastname@example.org ,
We are sorry to hear about your frustrating experience. Can you please submit a Support Request and input your intended dates of stay, the hotel name, reservation number, and any other information pertaining to the cancellation? This will provide us with all the information we need to inform our team.
We look forward to hearing back!
I am with you customer care does not respond then the courtyard by Marriott did not respond. Support Request is not responding. They are no help. I just want my money back for my canceled stays but nobody wants to help.
Ro ro...I feel the wave.
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