AnsweredAssumed Answered

Is elite nights count before the end of the year

Question asked by vickydai on Nov 21, 2017
Latest reply on Dec 3, 2017 by o0o0o0o0o0o...points!

Hi I am currently gold member and now earned 63 nights in 2017, then we will have two more stay before Dec. One is 7 nights which is before 24/Dec, but one stay is from 24th/Dec to 12/Jan. How Can I ask the hotel to put my 8nights before 31st/Dec to my 2017 elite nights then I can reach Platium level? Or they automatical put all stay from 24th/Dec to 12th/Jan to 2018 nights? Thanks a lot!