AnsweredAssumed Answered

Starwood 5X Points

Question asked by ace_1225 on Nov 16, 2017
Latest reply on Nov 16, 2017 by communitymanagers

Hello, I have the Canadian Marriott Visa card, and one of the perks of the card is the ability to earn 5X the points when using the card at Marriott and Starwood hotels.  I used my card twice last month to stay at Starwood hotels, however, I only got credited with 2X the point, not 5X. 


Who do I contact to resolve this dispute?  Marriott rewards to the credit card (Chase)? 


Any assistance would be great.