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Marriott points earned at Ritz

Question asked by wetravel2 on Nov 12, 2017
Latest reply on Nov 12, 2017 by communitymanagers

As a LTP (now 35,000 points short of 4,000,000 points) you would think I would know the answer to this question.  We stayed  at a Ritz  Carlton a few months back and they clearly had our reward number listed on the account. We did not recieve points.  I know I can  call up support and research as another stay during the same trip was also not recorded and we lost out a a special bonus.  Do you not earn points as a MR member at Ritz properties?