AnsweredAssumed Answered

Why I am not Platinum in Marriott?

Question asked by islasr on Oct 23, 2017
Latest reply on Oct 27, 2017 by islasr


I am a owner of two MVC properties, have at least 2 million lifetime points but the system registered only 76 nights, that it is weird since I have been active 20+ years. The phone support tell me that I need to submit all the hotel receipts, that is crazy!! Who keeps so long time receipts? Also with the two MVC properties I am sure I am in Presidential segment already. Who can help in checking my account?