I woke up this morning to receive a series of emails confirming someone from China converted 112,000 of my Marriott rewards into United miles. It was not me and I've been waiting on the Marriott help line with no assistance.
Can someone help???
We are sorry for the frustration and concern this is causing you. We are happy to reach out to our team about this incident.
Will you please send us a direct message and attach screen shots of your emails.
We have heard from our team and it seems this is all sorted out. Should you need any other assistance please reach back out.
Enjoy the day,
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