I'm wondering what the Free Night Certificate is supposed to look like on my MR Activity page. I just called customer service and they were not really able to help me, although she said that she can see that I have a certificate available. On my Activity page it says that my certificate is "ordered."
But when I click on "What's This?" under Unused Certificates, I get this sample image:
Should I have an e-certificate like above? Or is this just a legacy page that no longer exists? If I don't have an e-certificate, is the only way to book by calling reservations instead of doing it online?
Some help from you long-timers for this newbie would be appreciated. Thanks!