AnsweredAssumed Answered

What's the Free Night Certificate Look Like on the Activity Page

Question asked by wiscfriend on Sep 26, 2017
Latest reply on Sep 26, 2017 by wiscfriend

I'm wondering what the Free Night Certificate is supposed to look like on my MR Activity page. I just called customer service and they were not really able to help me, although she said that she can see that I have a certificate available. On my Activity page it says that my certificate is "ordered."


But when I click on "What's This?" under Unused Certificates, I get this sample image:


Should I have an e-certificate like above? Or is this just a legacy page that no longer exists? If I don't have an e-certificate, is the only way to book by calling reservations instead of doing it online?

Some help from you long-timers for this newbie would be appreciated. Thanks!