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Once a hotel has booked rooms allocated for rewards points redemption, do they ever open more rooms?

Question asked by eweibel on Aug 16, 2017
Latest reply on Aug 16, 2017 by bejacob

I am trying to book a room using my points and am being told that I cannot because there are no more "rewards eligible" rooms available. This is maddening because I am able to book a room for cash without a problem so there are rooms available.

 

What is the point of having a rewards program if you don't let the users take advantage of the program when they want to use?

 

Do new rooms ever open up for rewards redemption?

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