I can't seem to get a copy of my bill. I combined points with cash for a stay last week and my credit card was properly charged, but no bill came under my door and none was available at the front desk. They said it would be e-mailed. Of course, that hasn't happened.
I called Rewards twice and was e-mailed a folio (despite telling them exactly what I was looking for) that showed no charges and was not a receipt. I called again and they said they would directly contact the hotel. Several hours went by with nothing happening, so I called the hotel myself. The person who answered was very nice and couldn't locate anything showing my card was charged, so she transferred me to Accounting. I got a voice mail at Accounting and left a message.
I am tired of fooling around with this and tired of waiting for a simple receipt. I need it to submit for my monthly expenses. Can it really be this difficult to print out a bill?