My points were canceled out after two years of inactivity but it was after the Starwood merger and I was active in Starwood properties and it said my accounts were linked so I don't understand why my Marriott points expired. I also had a stay after the expiration and these points don't show up. I can't reach anyone on the phone. I quit after waiting 30 minutes on hold. I did ask for someone to call me back but it has been a few hours and no one has. Can you help?