AnsweredAssumed Answered

How do I get back my points that were unfairly taken?

Question asked by cjwolfe on Jul 24, 2017
Latest reply on Jul 24, 2017 by communitymanagers

My points were canceled out after two years of inactivity but it was after the Starwood merger and I was active in Starwood properties and it said my  accounts were linked so I don't understand why my Marriott points expired. I also had a stay after the expiration and these points don't show up. I can't reach anyone on the phone. I quit after waiting 30 minutes on hold. I did ask for someone to call me back but it has been a few hours and no one has. Can you help?