How do you save a hotel in the 'Saved Hotels' tab in your account?
To save a favorite hotel, use the "+ Add" link in the "Saved Hotels" section of your online account to search and add hotels.
Thanks, Andrew. However, I don't have a "+ Add" link" on my Saved Hotels page.
Before the website change, I was able to click on a heart icon to save a hotel as a favorite. I can't find that either.
I just checked & I still show a heart icon
Sorry about that, muppetwrangler. We've reached out to the team for clarification on this.
Our team has asked that you call our internet help line at 1-800-721-7033 to walk through what you are seeing on the site so they can help guide you on how to save hotels.
Hope this helps!
Thank you, the mystery has been solved! A maximum of 20 hotels can be saved. Less than 20, the "+ Add" link is visible, however, once you have 20 saves, the link does not show. I had 20 saved which is why I wasn't seeing the link.
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