No love for Platinum

Discussion created by smalter on May 27, 2017
Latest reply on May 29, 2017 by verysuiteboy

Booked, with points, the Atlantis in the Bahamas.  Had to cancel about 8 days out, due to changes in school schedules (spring sports practices over a break).  No one mentions the 14 day cancellation, so they want $800 per room (two nights) in cancellation fees.  This cost is the same for a non-elite as it is for a lifetime platinum, with the exception of a platinum can cancel with documented medical emergency or a death.  Seems kind of harsh.  Not sure why there is an elite, if there is no love.