Why do I have to ask for an upgrade?????

Discussion created by daltonivrn on Apr 28, 2017
Latest reply on May 2, 2017 by erc

I almost never get upgrades unless I ask. I think this is due to the desk personal being new or oblivious. I also have to watch my stays and the missing stay request form is not user friendly. I've stayed at Hilton and they are about the same but not as expensive. Maybe time to change?????

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