I would like to say thank you to "Francia' of Renaissance Amsterdam for making me and my mum's annual holiday a lovely and 'loving' one, If I may say....
Me and my usually do a 'once-a-year' mother daughter holiday. Mum has problem with her knees and on top of that is asthmatic, but simply but love flowers.. tulips! we took a 25 day holiday so we could travel slowly around Netherlands. We made Renaissance Hotel as our center or travel 'hub' when we proceed to other towns..
I have to say, of all my stay in Renaissance Amsterdam, Francia has been a gem In Club Lounge - she is happy, bubbly, helpful - and NOT 'I-am-doing-my-job' kind of helpful BUT REALLY sincerely helpful, happy and enjoying working, serving people and making sure we are all okay.
Francia is so detailed that she doesn't miss a fly. One night, mum caught a cold (unforeseen cold weather) and she was not with me at the Lounge. Francia noticed and made a hot fresh mint tea with honey and made suse I could bring the tea to my mum! That is just one of Renaistance personable touch ..... thanks to Francia!