I found a much lower rate through Hotels.com - will I be able to get points for my 5 night stay even though I did not book directly through Marriott's site?
No, sorry. You can only get points on nights when booking direct. The best thing you can do is book on Marriott and turn in a LNF.
Using the 'Look No Further' rate - All you need to know+Tips
You could get even lower!
Basically Marriott has this Best Rate Guarantee HOWEVER, it is really important you read fistuk's guide. Just to make sure you know the rules. He has a link of the Terms and Conditions.
Awesome insight, seatexan!! Thank you!!
I've been Bonvoyed because of this.... the response from Marriott (excerpted) was:
To be eligible for credit, your room must not be a contracted rate or part of a master-bill. Rooms booked through third party online retailers such as Expedia.com, Orbitz.com, Travelocity.com, Hotels.com, Booking.com, Priceline, etc.
Unfortunately they don't even provide "nights" credit, which is crazy since that rewards loyalty without "costing" them anything. I can understand not allowing double-dipping but not recognizing the stay at all is sad.
Also consider that the brands they referenced above are under the Expedia.com umbrella, with whom Marriott has a huge partnership.
So yeah... be careful booking outside of Marriott.com.
What website does it leave then? That is almost all the third party website I can think of.
It leaves corporate booking tools like Concur and others.
Beware though. Not all Corporate travel arranging tools are even allowed to register points. I had a subsidiary partner of my company make travel arrangements for me to travel to South Africa. 4 days, Pride of Africa Irene Lodge. An amazing property.
No rewards were given when I filed the missing stay report. They stated the arrangement was made out of policy. I was given credit for the conference rooms and other items I added to my stay, but not for my stay itself.
Beware and discuss with the agent at the desk when checking in.
Retrieving data ...