phctourist

Amazing Hotel

Discussion created by phctourist on Mar 30, 2017
Latest reply on Apr 3, 2017 by laurac

On our recent trip to Albuquerque, we stayed a full week at the Albuquerque Marriott Pyramid North.  The hotel was excellent and several members of the staff deserve “spirit to serve’ awards.  We were staying a full week at a rock bottom rate, but at check in, without asking, we were upgraded to, perhaps, the nicest suite we have ever had.

Justin, of the bell staff were outstanding. Kelly and Jordan at the front desk was extremely helpful on several occasions.

Most extraordinary, however, was Brock, also of the bell staff.  My wife lost her wedding ring, somewhere in our room and Brock spent quite a long time assisting us in the search for the ring, which unfortunately was not found.  He moved furniture and called workman to move heavier furniture.  He really went “above and beyond.”

Outcomes