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Points haven't posted and check out was 2/24/17

Question asked by corrie1013 on Mar 19, 2017

Stay was 2/18 through 2/24 at the Marriott in Budapest.  Points haven't posted and there is no record of the stay on the account.


I've already sent in a "missing points" form...that was over a week ago.  What's the next channel I can go to in order to find out what is going on?