I, like many many others, get an error message when clicking on the banner for the spring mega bonus...can someone assist?
any assistance from a marriott employee?!?!
This is a good one bremere.
1) We have numerous cases of the links not working
2) You got your request in before the March 15 registration deadline
3) Unlike the Starwood Lurker, the Insider Mods, chasing down every individual Birthday Elite Night, Point snafu, and tagged MegaBonus, can occasionally miss a straight up and up request for help (or policy question)
So let's tag 'em and see - carat andrewt lindseyh deannad can you lend a hand?
Ok InsidersI say points will be granted.
Thanks for tagging us in, erc. Apologies for missing this request originally, bremere. Would you mind sending a direct message with your Rewards number? We'd like to see what we can do.
Message sent, thank you!
On a related note (about moderators being handcuffed by The Appropriate Team):
Hey Insiders, remember when the acquisition closed and Marriott (correctly so) stated that their goal was to take the "best of both companies"? (exciting times, eh).
Here's something I've been observing on Starwood FlyerTalk about the disappearance of SPG points;
February 1st - points disappearing from Starwood accounts per a FlyerTalk postFebruary 18th - concerned SPGers write the Starwood LurkerFebruary 19th - Hi ftrichard,
This is a known issue and the appropriate team is actively working to correct this.
We apologize for the inconvenience and rest assured the issue will be corrected as soon as possible.
Kamal Taufiq | Social Media Specialist
February 20th - My ambassador confirmed :
"I must advise that we are currently experiencing system errors that are removing some of our member’s stays from January. We are currently working on getting this resolved and should have everything re-posted as soon as possible. We apologize for the inconvenience."
February 22nd - Originally Posted by pageboy
...Lurkers, can you give us an idea of the scope of this problem?
No, except to say that the process is ongoing. We do not have a timeline to offer at this point in time as to when all of the adjustments will be completed, but any promotional bonus points will probably be returned on subsequent sweeps. As a result, they may be the last to be added back.
William R. Sanders
Social Media Specialist
February 27th - Update
The SPG team has identified an issue that is affecting posting of stays and SPG Double Take promotional points. We are working quickly to resolve the issue and appreciate everyone’s patience and understanding. As we have more information on timeline, etc. we will share.
March 22nd - I assume this has not yet been fixed, correct? Because I am still missing my Double Take points from several weeks ago. Thanks.
I am given the information that our members may see some of their missing Starpoints being credited by end of the week. Alternatively, you may drop us an email with more details. I appreciate your patience.
Thyetus Lee | Social Media Specialist
fear not bremere you're in good hands -
if it can be done, carat will do it (but that doggone Appropriate Team )
I Had the same problem not being able to register for the Spring Magabonus, despite numerous attempts. Is Marriott no longer offering Magabonus promotions? If so, why was a link provided each time I logged on to my account? Very odd.
Thanks for the assist! This community rocks!
I found this website today and I am thrilled that our family had the same issue and we were not able to register for the promotion. Several stays have already been made and more to come. Can we do anything about it?
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