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What Happens When You Time Out?

Question asked by phctourist on Feb 21, 2017
Latest reply on Feb 22, 2017 by phctourist

Many of us have noticed that Marriott's IT is no longer at the bleeding edge (to be kind).  I have found that when I time out on either Insiders or when looking at hotels, the system seems incapable of recovering.  If I'm on Insiders, after I log back in, I am taken to Marriott Rewards and have to navigate back to Insiders. If I'm searching for a hotel, the system erases all my search parameters if I time out.  Upon logging back in, I have to reinsert all my search parameters.  Has anybody found any workarounds to avoid these difficulties?