issues with missing stay online submission

Discussion created by lhphreek on Jan 28, 2017
Latest reply on Feb 5, 2017 by mirko

Hello.  I am new here but it looks as though quite a few people have been helped out here.  So here is my issue.  I recently looked up my rewards online and noticed i have 2 missing stays.  I followed the instructions scanning my receipts and checking the correct date for check out etc.  When I click to submit the form with attached PDF of my receipts, I get an error message stating that the service is having issues and please try again later, as seen below:


Service Unavailable - Zero size object

The server is temporarily unable to service your request. Please try again later.

Reference #15.2ee3ab42.1485648286.909e2e70


How can i get his resolved and get my 2 stays credited to my account??