I'm curious to discover if other MR members have to followup a week later to get their Sustainable Stay points? From my experience, sometimes the Sustainable Stay points are awarded even before the receipt is emailed over. And sometimes, I wait two weeks and then have to followup with the property to get my points. And surprisingly, I have this experience with the same hotel that I stay for business.
What's your experience? Seems like the program is a bit hit or miss in awarding MR points.