keplertracker

Do you have to followup regularly to get your Sustainable Stay MR Points?

Discussion created by keplertracker on Dec 12, 2016
Latest reply on Dec 27, 2016 by alwweb

I'm curious to discover if other MR members have to followup a week later to get their Sustainable Stay points?   From my experience, sometimes the Sustainable Stay points are awarded even before the receipt is emailed over.   And sometimes, I wait two weeks and then have to followup with the property to get my points.   And surprisingly, I have this experience with the same hotel that I stay for business. 

 

What's your experience?  Seems like the program is a bit hit or miss in awarding MR points.

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