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Upgrades

Question asked by wbwest on Dec 11, 2016
Latest reply on Dec 12, 2016 by jm1991

My husband is "surprising" me with a trip to NYC for my 40th birthday.  He had to break down and tell me because I am the Platinum Member and needs my info to book.  My question - this is an occasion where we'd definitely like the Club Level upgrade.  I've never had luck getting the upgrade without being charged for it - even though I have upgrade certificates available.  What's the trick?  Any insider info anyone can give would be greatly appreciated.

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