swimcoach

Austin Marriott South- Outstanding Experience

Discussion created by swimcoach on Feb 26, 2010
Latest reply on Feb 22, 2013 by elitepro

I need to post about a great experience that I am currently having at the Austin Marriott South.

 

I am a platinum, but booked a regular king sized room using a AAA discount. When I arrived, I was upgraded to the concierge floor (without asking). The concierge lounge was open, very clean, with a friendly attendant and a free drink/ dessert bar. From checking in to room service, and all points in between, this has been an outstanding experience.

I did make it a point to list the positives of the lounge, as the lounges seem to be receiving a lot of negative feedback throughout these forums. This was an outstanding experience and positively represents what the Marriott brand appears to be.

Thank you to Austin Marriott South.

Outcomes