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How can I get an upgraded room when I book with points?

Question asked by ktw511 on Nov 21, 2016
Latest reply on Nov 30, 2016 by ktw511

HI All

IM new to the process.......

I'm finding that only certain rooms are available and some hotels don't have any redemption rooms available.

I saved points to be able to go away on a nice vacation but I can't book a suite or a room with a view. Is there any way I can use points toward a nicer room? I don't want to have to hope for a upgrade.

THanks for your help!

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