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Stolen Items and Marriott wont do anything about it!

Question asked by lukegriffin on Oct 27, 2016
Latest reply on Nov 8, 2016 by photog2002

I recently stayed at the Fairlield Inn New Castle Delware. My headphones and tablet were stolen from my room and the hotel adamantly claims that they can not do anything about it because they are not liable for the actions of their employees. Apparently in the future I need to bring all of my stuff to the front desk and sign it in if I don't want to worry about my stuff being stolen. I have been a platinum member for over six years and have never had an issue with missing items. I always figured if something was stolen Marriott would try to make things right, but this is clearly not the case. I guess I have learned a good lesson. Has this ever happened to any one else?