AnsweredAssumed Answered

Bait & Switch??

Question asked by philyourbags on Oct 15, 2016
Latest reply on Oct 18, 2016 by brightlybob

Back in mid-May of this year, I booked 2 rooms at the Residence Inn in Katy TX for early February 2017 (hoping my team makes it to the Super Bowl in Houston!).  The rooms I booked were priced at $184 per night.  This morning (10/15/16) I was scrolling through various reservations and discovered that this property not only had raised my rate to $240 per night, but booked it as "prepay in full".  I am fighting with Marriott over this now.  Has anyone else had a similar experience, whereby you discover that your reservation has mysteriously been "altered"?

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