AnsweredAssumed Answered

Birthday Night Credit

Question asked by rle on Sep 27, 2016
Latest reply on Oct 1, 2017 by communitymanagers

Hello,

 

Has anyone else had issues getting their birthday night credit?  I received an email on my birthday two weeks ago that I was being rewarded 1 elite night credit, which was a lovely birthday surprise.  The email asked me to confirm my account and identity and took me to MR's page where it congratulated me and told me I would see my night credited to my account in 48 hours.  However, one email and one phone call resulting in a "work request" later and I still do not see my birthday night credit added.  I even attempted to click through the email process a couple times again and I keep getting the error message that I have already claimed my birthday elite night credit. 

 

Can any of the MR moderators help?

 

Thanks!

Outcomes