Booking a reservation that includes bonus points per stay

Discussion created by softbal020 on Sep 23, 2016
Latest reply on Sep 26, 2016 by todzwif

I booked a hotel stay were in the rate it states the following:


"(1 night , Marriott Rewards Member Exclusive Offer, includes 2000 Bonus Points per stay, see Rate details )"


I was not given the 2,000 points, called Marriott and they told me to call another number, called that number and that lady said she couldn't help me that I needed to contact the hotel.


When I spoke to the hotel at the time of check in they said they didn't do anything with points.


How do I get my 2,000 points?  I have 2 other upcoming reservations with this same hotel.