After my last few dozen or so stays, I have been using the mobile app to indicate my time of arrival and have been being honest as to what time I think i'll arrive. I've been noticing recently, if I indicate a later time in the afternoon, I won't get the "Room Ready" not until close to my check-in time and the rooms tend to have less of the Room Preferences (High Floor, Near Elevator, etc) satisfied.
This got me thinking, what is I started putting 9am or some earlier time, if this would begin to improve? Having been Platinum the past few years, I thought they might go by status - but seems like some places have been factoring time into the equation.
Has anyone else noticed something similar?