AnsweredAssumed Answered

How long until late points post to account?

Question asked by qnfltcapt on Aug 25, 2016
Latest reply on Aug 25, 2016 by carat

I had a stay at a Renaissance in June and had experiencedone some problems. The front desk staff to compensate by adding points to my account. They must have gone forgotten. I was recently back in touch with the management staff and was told the points would be put on immediately but they still haven't shown up. Am I getting the run around or does it take X amount of days to process. Thanks!