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Booked a night with extra points and gift card promo

Question asked by todzwif on Aug 3, 2016
Latest reply on Aug 5, 2016 by allleisure

After a horrible experience with another Marriott property in Indy (likely a franchised hotel) I checked out early and moved to the Fairfield a few blocks away.  The booking said there was an extra 4k points and a TGIFridays gift card (the restaurant is adjacent to the property).  I didn't get either and can't find my original confirmation to prove that is the rate I chose.     I'm bummed that the front desk didn't mention either perk when I checked in.