Okay, it seems like we have yet another slippery slope. In the spirit of Customer Service, a property extends Marriott Reward(MR) Benefits to family members following a request by the Member. Is the an example of excellent Customer Service or a member's violation of the Terms and Conditions of the MR Program, membership fraud or a Marriott Employee's willful disregard for a condition which is in conflict with the "Right Thing to Do" Customer Service?
Members and Moderators alike, I'm very interested in your feedback
I would like to see them allow this once or twice a year for immediate family even if the member is not present. My wife and daughter usually take a trip without me because of work and think this would be a nice perk for higher tier members. As silly as it sounds it makes them feel like they are getting something from my time away from home spent in Marriott hotels. Not looking for an unlimited perk but once or twice a year would make them feel special and build brand loyalty beyond the primary member.