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Platinum Arrival Gift DENIED!

Question asked by ip241au on Jul 13, 2016
Latest reply on Aug 6, 2016 by bpelican

Marriott Dulles Airport refused my request for a $10 food and beverage voucher as a Platinum Arrival Gift.  Desk clerk said he could not honor the request since my stay was paid for by a voucher from my employer.  First Marriott I have encountered anywhere that refused.  Gave me access to the lounge though.  30 years as a MR member, a lifetime Gold and frequent Platinum Level member.