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can local hotel cancel my reservasion without my request?

Question asked by lilywxl on Jul 8, 2016
Latest reply on Jul 10, 2016 by mrbmbrown

We booked Town place Suites Minneapolis Mall of America on July 4th by using my e certificate and my rewards points, got confirmation for both. Yesterday I got an email both reservation were cancelled and stated by my request. Already send emaisl to Customer care and local management team. No response. What else I can do????

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