fistuk

A bug in the Marriott app

Discussion created by fistuk on Jun 23, 2016
Latest reply on Jul 16, 2016 by dansplan

Quite annoying to find out info provided about our accounts in the Marriott application isn't accurate nor reliable!

I find updated info a crucial issue for the Marriott app to have, since on the go it is the only thing I use, but currently it seems that if you go to 'Your Marriott Rewards Account' menu option in the app (where you can also view your digital membership card) you actually see an incorrect number of the points accumulated in your account. It seems this number is an old value of the points which hasn't been updated for a long time...

So how reliable is the app and what is the point of using it to view your data?!

Outcomes