I'd like to nominate Nicole R. for a Spirit to Serve award. I've stayed at the Residence Inn Syracuse Carrier Circle off and on for nearly 2 years. All of the staff are great, but Nicole really stands out and has gone the extra mile for me time and again. Regardless of the issue, she always follows through and ensures it's addressed. In my opinion, as a Lifetime Platinum and Platinum Premier member, this is exactly the type of service worthy of the award! I'd highly recommend this hotel to anyone coming into Syracuse! If you do, don't forget to include a trip to Grimaldi's Italian Restaurant next door as well.