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Marriott Frenchman's Reef St. Thomas

Question asked by taxman193 on May 29, 2016
Latest reply on May 30, 2016 by deannad

Just returned from a stay at the Marriott Frenchman's Reef in St. Thomas and loved it!


St. Thomas and of course nearby, St. John are just beautiful islands with beaches that surpass any place I have been so far including my favorite annual destination, Aruba.


I would like to thank the Frenchman's Reef for upgrading me to a very nice ocean view room. I was hoping I would receive an upgrade to a room with a view since I only had the Island View room reserved but I also knew they were sold out for part of the week I was there. They took great care of me and I appreciate it.


The views from this hotel are spectacular. The pools and grounds are just awesome. The service at this hotel was excellent from the bar tenders, housekeeping, café personal and everyone in between.


I will say the room may not have been an updated room or if it was, it still needs updating. Especially the bathroom but I still enjoyed the room and the balcony. The walls are a little think and I could hear my neighbors but I wasn't in my room very much so no real complaints. Everything in the room worked perfectly. I think if you research reviews about this hotel, you definitely want to avoid staying in the Sea Cliff wing. I stayed in the main tower and that is where I would want to stay everytime.


My only small issue now is the points credited to my account are incorrect. They did not multiply the charges by 10. I seem to have problems obtaining the correct amount of points from a lot of Marriott hotels lately. I sent an e-mail to customer service and hope that it is corrected soon.


I highly recommend the Frenchman's Reef but especially just recommend going to St. Thomas and spend at least one day in St. John. Well worth it and I will be back.