AnsweredAssumed Answered

Problem Using Free Night Certificate & Points

Question asked by bushybushy on May 18, 2016
Latest reply on May 19, 2016 by jerryl

I want to book 2 nights in a category 5 hotel using points for one night and my free night certificate for the second night.

I have tried twice to make a reservation on line, and both times it's deducting points for both nights and not giving me the option to select my free night certificate.

Because of this point deduction problem I tried booking via telephone to reservations and the same problem occurs.

 

Does anyone have any ideas how to get round this ?

Outcomes