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Expired Reward Points: Is there a waiver?

Question asked by brownqte on May 18, 2016
Latest reply on May 21, 2016 by pey

Is there a waiver of any type that can be used to restore expired reward points?  Apparently, 850 points of mine expired the 11th of this month and I was unaware?  I am VERY disappointed his this could not be brought to my attention prior to them expiring. Has anyone experienced this and if so were you able to get the points reinstated.  I look forward to hearing your stories.  Thanks!