Help with Platinum to Gold Downgrade

Discussion created by sea-fred on May 10, 2016
Latest reply on May 3, 2019 by mrittmayer


New to the Marriott Rewards Insiders.  I was recently downgraded from Plat to Gold, but I have an email from Customer service in December 2015 that says I was renewed for Platinum for 2016.  I called Customer Service and they asked me to forward the email to  Has anyone had success getting a response from the email address?  Thanks.ngrade