chances of being upgraded  (to a suite?) when using a reward certificate?

Discussion created by luckymefl on Apr 20, 2016
Latest reply on May 3, 2016 by pingreeman

I am planning to use a reward certificate at the Marquis in NYC.  180,000 points for 5 nights at the Marquis sounds great to me.  I was wondering if there is a chance they would upgrade our room also?  What experience do you have with getting an upgraded room when using a reward certificate?  As a gold elite, I have been upgraded to larger rooms and better views regularly when paying for the room, but have not had any experience with redeeming the reward.