I am planning to use a reward certificate at the Marquis in NYC. 180,000 points for 5 nights at the Marquis sounds great to me. I was wondering if there is a chance they would upgrade our room also? What experience do you have with getting an upgraded room when using a reward certificate? As a gold elite, I have been upgraded to larger rooms and better views regularly when paying for the room, but have not had any experience with redeeming the reward.