Kudos to Fran, a gentleman who works at 3800 Ocean at the Marriott West Palm Beach Hotel. He went out of his way to be friendly and cheerful. He recommended several excellent places to visit in the area and even went and got me several brochures from the desk. He remembered all 4 of my kids favorite drinks and favorite breakfast orders. He was always cheerful, friendly and professional. I definitely will be returning to the hotel because of people like him! I would like to nominate him for a spirit to serve award.