My stay posted to my account on March 31, but the 500 arrival gift points weren't included. Do hotels sometimes post these separately? I usually receive these when my stays post.
Hi muppetwrangler. They typically post together but sometimes it can take a few days for the bonus points to show up. If you'd like, I can always take a look into this for you. Just send me a direct message with your Rewards number and details from the stay, hotel name, location and dates, and I'll be able to provide clarity.
Thanks, carat! I sent you a DM.
Ha! I was thinking of posting the same question, but was planning to wait a while as my stay was just this past weekend. I'll wait a while to see if the points post.
Always here to help, 7. Feel free to send me a direct message with your Rewards number and stay details and I'd be happy to take a look for you.
My bonus points usually post when my stay posts. In the past, if it wasn't there, it never did show up and I had to go after it myself.
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