AnsweredAssumed Answered

How are points for Atlantis calculated?

Question asked by pickleball1 on Feb 22, 2016
Latest reply on Feb 24, 2016 by pickleball1

I made a reservation through the Marriott website for a stay at Atlantis in July.  The charge immediately showed up on my Marriott CC which I have since paid.  I was given 1 point per dollar spent.

 

Since I think this is incorrect (I think it is supposed to be 5 points per dollar spent--on the room; everything else is 1 point per dollar), I contacted Customer Service by phone 2 weeks ago and have not heard back from them.  Last week, I emailed Customer Service, again no reply.

 

Does anyone have a suggestion on how to get an answer?  I am disappointed that I have been ignored by Marriott customer service.

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