I made a reservation through the Marriott website for a stay at Atlantis in July. The charge immediately showed up on my Marriott CC which I have since paid. I was given 1 point per dollar spent.
Since I think this is incorrect (I think it is supposed to be 5 points per dollar spent--on the room; everything else is 1 point per dollar), I contacted Customer Service by phone 2 weeks ago and have not heard back from them. Last week, I emailed Customer Service, again no reply.
Does anyone have a suggestion on how to get an answer? I am disappointed that I have been ignored by Marriott customer service.