AnsweredAssumed Answered

credit for comped stays

Question asked by mattressjoe on Feb 13, 2016
Latest reply on Feb 16, 2016 by clebert

I am new here but have been a Marriott reward member for several years.  I am currently Platinum elite.  My question is this...I have stayed at the Cosmopolitan Las Vegas twice a year for the past 3 years.  Sometimes all or part of my stay is comped by the casino for my play.  In the beginning, Marriott gave me credit for the stays, but the last 3 visits they have not...said it was because I didn't pay for the stay.  The stay is a comp from the casino,not Marriott. Aren't reward nights from Marriott counted as a stay?  That's a lot of nights that i could sure use on my account!  Can someone please clarify why Marriott won't count these stays?

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