My rollover statement just came in and it is incorrect. I had 122 nights in 2015 before my final stay, which was 7 nights from 12/25 to 01/01. These 7 nights should have counted for LAST year and given me 129 nights for the year, rollover over 54 nights. However, they seem to have counted this year. I currently show 7 nights stayed this year and only 47 rollover nights (1 more from credit card spend).
How can we fix this?