stevenf

Room night entitlement

Discussion created by stevenf on Dec 29, 2015
Latest reply on Feb 2, 2016 by nicholasric

Hi all,

 

Recently, I booked 7 rooms per nights for 3 nights for an event in Renaissance Hotel. I was informed by the Event Manager that I do not entitled any reward points which surprises me. I checked their website and it says..

 

  • Points for each room night, regardless if you or your guest is paying for it
  • 10 Elite Nights when you book 10+ guest rooms for at least one night

 

What exact is my entitlement? If there any Marriott id that I can escalate?

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