Friendly, superior, accommodating service...

Discussion created by hfmedmax on Dec 25, 2015
Latest reply on Dec 28, 2015 by laurac

When in Anchorage, AK for a family visit I could not find my morning latte (everything closed up on Christmas) I stopped into the lobby of the Marriott.  There was Charlotte Gross, a young, enthusiastic Marriott employee who eagerly and promptly went to the closed bar, turned on the espresso machine, and proceeded to expertly make a 3-shot latte to keep my addiction nourished. 


"Kudos" to Charlotte for such fine service, and to Marriott for identifying such a lovely employee who was eager and willing to help out in 10 degree (outside) weather.