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Is Marriott Devaluing its existing Customers as it Tries to attract Millenials

Question asked by phctourist on Nov 25, 2015
Latest reply on Dec 2, 2015 by clebert

Is Marriott trying so hard Is Marriott to attract Millenials that they are devaluing older travelers.


I believe they are going down the wrong road in many ways.   You don't win in any market by treating your customer base less well while pursuing a new base.